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Family Support Available

Supporting and Managing Behaviour  or 01743 250950 or free online at  with code DARWIN18

Occupational Therapist

support clinics – bookable via 01743 450800

Support with speech, language or swallowing

clinics bookable via 01743 450800

Public Health Nursing Service

  • Single Point of Access 0333 358 3654

  • Text for Health Advice:  Health Visitor Team and Parenting Chat Health line 07520 635212 / School Nursing Team 07507 330346


Impact is a registered charity that has been delivering a wide range of counselling and psychotherapy services in Shropshire, Telford and Wrekin since 1999.  They support everyone who wants help for their emotional wellbeing.

They provide a counselling service that includes: person-centred/ talking therapy, play therapy, as well as other therapies that can be combined to tailor your experience in a way that best supports you and your needs in a non-judgemental, confidential, and affordable service.

They work towards enhancing your emotional well-being, improving relationships and confidence.

Counselling for gambling problems is free to clients through GAMCARE.


01952 223165


Shrewsbury Samaritans

Samaritans is available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide. 

They can help you to explore your options and come to your own decisions about what's best for you. Their support may help you find your own way forward.

Telephone  116 123



Opening Times

24 hours a day 7 days a week 365 days a year.

Support with young people’s emotional well-being –

  • Bee U is the emotional health and wellbeing service for people up to the age of 25

  • BEAM  

  • Online support for young people    

  • Specialist Young People and Families Mental Health Service Single Point of Access - 0300 124 0093

Housing issues / homelessness 

Housing Options -  or SUSTAIN consortium - 0300 300 0059 or 01743 285159

Adult mental health

  • IAPT – Psychological Therapies can support people with mild to moderate mental health issues such as anxiety or low mood. Includes Silver Cloud online therapy,   or 0300 123 6020

  • See Shropshire Council wellbeing pages for more links -   

  • Shropshire MIND - Shropshire Mind provides support for any person with emotional or mental health needs, including long term enduring mental health needs or those triggered by recent incidents. Telephone: 01743 368647, Monday to Friday 9am to 5pm; Saturday and Sunday 11am to 3pm. Outreach support is available Monday to Friday 9am to 5pm.

  • TogetherAll - a free-to-access online community for Shropshire residents aged 16 and above for people who are stressed, anxious or feeling low. The service has an active forum with round-the-clock support from trained professionals. You can talk anonymously and confidentially to other members  

Support for young carers 

Domestic abuse

-  or WMWA 0800 783 1359  or national helpline 0808 2000 247

Substance misuse


On a low budget or need help accessing free or low cost food

- Foodbank -

The food bank in Ludlow is housed in Ludlow Baptist Church, but is supported by all the churches in Ludlow.

They give food parcels to people in crisis situations, who are referred to us.

Thy have volunteers on duty 11a.m. - 1p.m. Monday, Wednesday, Thursday and Friday, when agency workers or parcel recipients can collect their parcels.

We do not offer an automatic delivery service, but parcels can be delivered by special arrangement

Who to Contact


Ludlow foodbank - Ruth Davies




Sexual health services


Bereavement Support

Shropshire Cruse is a local branch of the Cruse Bereavement Care charity, which provides bereavement services nationwide.

Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. Services are provided free to bereaved people. The charity provides support and offers information, advice, education and training services.

Anyone can contact Cruse if they want to talk about themselves or someone they know who has been affected by a death. Cruse can provide the opportunity to talk in confidence, once or many times, with a trained volunteer.

Telephone  Referral Line: 0845 606 6812


Useful local websites:

•SC EH -

•SC Local Offer -

•SC Family Information Directory (FIDy) -

•Autism West Midlands -

•PACC - and IASS

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